John Donley

President and Chief Executive Officer

As a founding member of IAnet, John Donley brings over 23 years of experience in the auto physical damage industry to IAnet’s leadership. John is a past President for IADA (Independent Automotive Damage Appraisers Association) and a member of the Auto Physical Damage Advisory Council and the ADP Technical Review Committee. John is ASE Certified and has participated in the technical review process for the ASE B-6 Appraisal Certification test. John has also owned and operated an independent appraisal company in the Washington D.C. metropolitan area. Prior to owning his own company, John worked as a field appraiser for an independent appraisal company. He began his career as a Body Shop Manager. John is proud of the success of IAnet and the service we provide the insurance industry. By “managing” the process between adjusters and appraisers, IAnet is able to assist our clients by decreasing cycle time, reducing severity and increasing customer satisfaction and retention.

    Jason Fogel

Operations Manager

Jason brings over 13 years of experience in the collision repair and insurance industries to IAnet. He spent three years as a Team Leader and Material Damage Claims Adjuster for the California State Auto Association. He was an outside Claims Adjuster for Progressive Insurance, worked as an Independent Appraiser for Crawford and owned his own IA company. Jason is trained on Mitchell, CCC and CompEst and ADP estimating systems. He also worked in law enforcement for 16 years and has extensive training in both accident and criminal investigations. Jason works directly with existing IAnet Independent Appraisers and continually tracks appraiser performance and location needs. He manages the daily operations at IAnet and monitors cycle time and client satisfaction from initial appraiser assignment through final assignment upload to the client.

Alicia Forte

Marketing Manager

As a college graduate of Salve Regina University, located in Newport, Rhode Island Alicia brings an upbeat and aggressive attitude to IAnet.  She has a Bachelors Degree in Management with a concentration in Marketing.  The industry is new to Alicia; however she is continually learning and has an extensive educational background in Marketing, Management and Customer Service.  She was a semi finalist with the Direct Marketing Association, competing nationally with college students on a new marketing plan for ING Direct.  She has also done promotions with Crescent Crown Distributing in the Rhode Island area.  Alicia is committed in organizing a successful and excellent Client Services Department, ensuring IAnet operates to its fullest. 

Rick Morris

Audit Manager

Rick joins the IAnet team with over 30 years of experience in the collision repair and mechanical industries.   Rick has owned a body and paint shop, restoration shop, mechanical shop, and graphics design shop. Some of his restorations have been featured in Hot Rod, Hot VW, VW Trends, and Street Rodding Magazine’s. Rick has instructed PPG paint shop, Sun Electronics and body shop management seminars.  He has painted and helped construct experimental planes, custom motorcycles, street rods, vintage bicycles, observatory telescopes, and custom industrial equipment. Rick works as the head auditor at IAnet, working with IA’s daily to produce quality estimation for our clients.

Amanda Alden

Customer Service Manager

Amanda heads the customer service division of IAnet ensuring each claim is handled in an efficient and timely manner.  A graduate of Northern Arizona University with a bachelor’s degree in journalism, she brings dependable, professional qualities to the industry and is committed to meeting the needs of both clients and service providers. With extensive experience in both the food and beverage sector and high fashion retail, Amanda knows how important it is to maintain strong relationships with customers.  She has been involved and participated in Order of Omega, Public Relations Student Society of America, and served on her sorority’s counsel board as Vice President of Chapter Development.  Amanda looks forward to helping you with any customer service needs.

 

Robert Blake - Information Systems Consultant & Developer

As the CTO of Scene Genesis, Robert was the technical visionary behind the creation of the SceneAccess.Net Claims Management Solution. While at Scene Genesis, Robert designed the enterprise infrastructure that comprised an East Coast and West Coast datacenter, with over 30 servers and multiple T1 and DS3 connections. Robert has extensive technical and specialized training in Data Center Design, Set-up, Disaster Recovery Planning and Management; Programming Languages ASP, ASP.Net, SQL, VB, JAVASCRIPT, VB.NET, T-SQL, Large Database Management SQL 2000 and Project Management Software. In his role as an independent Consultant and Developer, Robert utilizes business-driven objectives and technology combined with management experience, to assist businesses in creating realistic solutions designed to increase revenue in a web-based environment. Robert is a Consultant/Developer for IAnet.

Preferred Auto Parts Supplier

Contact: Brandy Patton - RLP Support - (866) - 843 - 5323


 
 
 
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